Emergency Guide

Emergency Vet Hannover: TiHo 24-Hour Help (2026)

Clinic access, phone details, warning signs, and fees checked against official sources on 25 July 2026.

Call first when it is safe

TiHo publishes separate 24-hour emergency access for dogs and cats and for exotic pets. Use the number for your animal's clinic and describe the emergency clearly.

If your animal may be in danger, contact a veterinary professional now.

Do not use this page to decide that a symptom is safe to delay. TiHo assesses patients by medical urgency.

English availability is not guaranteed.

TiHo's emergency pages do not promise English coverage on every shift. Ask when you call and keep the German phrases below ready.

Dogs and cats: TiHo Small Animal Clinic

The University of Veterinary Medicine Hannover's Small Animal Clinic publishes a 24-hour emergency service at Bünteweg 9, 30559 Hannover. Its emergency number is 0511 953-6200.

Official 24-hour service

TiHo Klinik für Kleintiere

Bünteweg 9, 30559 Hannover

TiHo triage and current capacity limits

TiHo states that critical and acutely life-threatening emergencies are treated around the clock. Every arriving animal first receives veterinary triage, so patients are treated by medical urgency rather than arrival time.

If a case is assessed as not time-critical, TiHo may direct the owner to another suitable provider, the responsible rotating duty service, another clinic, or a later appointment. This is why calling first is helpful when the animal's condition permits it.

Rabbits, birds, reptiles, and other exotic pets

TiHo has a separate clinic for rabbits, small mammals, birds, reptiles, and amphibians at the same Bünteweg 9 campus. Its official page states that staff are on site 24 hours a day.

Klinik für Heimtiere, Reptilien und Vögel

Call 0511 953-6800. If you cannot reach the exotic-pet clinic by phone during an emergency, its official instructions say to come directly to the clinic.

How Lower Saxony's veterinary duty service works

The Lower Saxony Veterinary Chamber requires continuous emergency coverage, while local chamber districts organise their own duty areas and rosters. A non-duty practice should provide contact details for the currently available practice.

The chamber defines the duty service as first aid, especially for life-threatening cases. Follow-up care should normally return to the animal's regular veterinarian.

Official Lower Saxony veterinary emergency rules

Emergency warning signs

TiHo republishes these examples from the German Federal Chamber of Veterinarians. This list is not a diagnosis and is not complete.

  • Unconsciousness or collapse
  • Difficulty breathing
  • Very pale or white mucous membranes
  • Heavy or uncontrolled bleeding
  • Repeated or prolonged seizures
  • Sudden paralysis
  • Difficulty or inability to urinate
  • Persistent bloody vomiting or diarrhoea with increasing weakness
  • Eye injuries
  • Suspected poisoning or a swallowed foreign object
  • Heatstroke, burns, or scalds
  • A serious traffic accident or bite injury

What to say when you call

1

Animal

Species, breed, age, and approximate weight

2

Problem

What happened, when it began, and whether it is getting worse

3

Medical details

Medication, health conditions, and possible exposure to toxins

4

Arrival

Your location and how quickly you can reach Bünteweg 9

Mein Tier hat einen Notfall.My pet has an emergency.
Ist jemand da, der Englisch spricht?Is someone there who speaks English?
Mein Tier kann nicht richtig atmen.My pet cannot breathe properly.
Können wir jetzt kommen?Can we come now?
Wir sind in ungefähr 20 Minuten da.We will arrive in about 20 minutes.

Official emergency fees

Qualifying out-of-hours treatment is billed under section 4 of Germany's federal veterinary fee schedule. TiHo's exotic-pet clinic also publishes its emergency surcharge and higher treatment rate.

  • There is a €59.50 gross emergency-service fee (€50 net).
  • Emergency treatment is billed at two to four times the GOT rate.
  • Diagnostics, treatment, medication, consumables, and VAT can add to the total.
  • TiHo states that its services must be paid directly.
Official federal GOT section 4

Find local and nearby veterinary help

Save your regular practice's out-of-hours instructions before an emergency occurs. Nearby city guides can help when you are travelling.

⚠️ Important Disclaimer

Medical Disclaimer: This guide is for informational purposes only and does not constitute professional veterinary advice. Always consult with a licensed veterinarian for medical decisions regarding your pet's health.

Emergency Situations: In case of a pet emergency, contact a veterinary professional immediately. The information provided here should not delay seeking professional care.

This content was created with AI assistance and verified by our editorial team. Clinic information is regularly updated, but we recommend confirming details directly with the veterinary practice before visiting.

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